PRIVACY POLICY

 

Here is what we will explain: 

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • How long we keep information
  • What are your data protection rights, and what is our legal reason to collect and use your data?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to complain

 

What data do we collect?

We collect the following personal identification information (specifically your contact information) to provide our service:

  • Your name (first and last name)
  • Your email address
  • Your school or company name and address

 

How do we collect your data?

There are a few ways we will collect this data, either:

  • Directly from you – We need this information when you purchase a subscription, and you will be asked for it to complete your purchase.
  • Voluntarily from you – We offer opportunities for you to leave your details through a ‘form fill’ on our website where you are asking for more information about our service, or you may be signing up to one of our Newsletters.
  • From your school – we allow up to 5 users per school based on a single subscription, and you may have been added to the website by your school admin.

 

How will we use your data?

If you purchase a subscription, we use your data to create your account and sign-in details you will use to access our platform.

If you gave us your details through a form-fill (e.g. signing up to a Newsletter, or a product demo), then we will use your data to:

  • Respond to your inquiries and provide information about our services.
  • Contact you regarding events, updates, or opportunities related to our service.
  • Understand our audience better for internal reporting purposes (e.g., tracking the types of schools interested in our services).

 

How do we store your data?

We take protecting your security and privacy seriously, and we follow industry standards to protect the integrity of your information. This means we do things like provide secure communication with our servers at all times, encrypt content in transit, and store your data on secure servers through our ISO27001 certified hosting partner.

 

How long do we keep your data for?

Category of Data Data Storage Type Retention Period
User Sign-In Data SQL Platform Database, hosted by our hosting partner, Ionos. We keep your data for 3 years beyond the end of your subscription ended
Contact Information SQL Platform Database, hosted by our hosting partner, Ionos. We keep your data for 1 year beyond the most recent engagement.
 
 

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

  • Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
  • Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
  • Your right to erasure – You have the right to ask us to delete your personal information. You can read more about this right here.
  • Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
  • Your right to object to processing – You have the right to object to the processing of your personal data. You can read more about this right here.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
  • Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide our service are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you or an educational organisation you are a part of as a student. All of your data protection rights may apply except the right to object.
  • Legitimate Interest: In some cases, we may process your data under our legitimate interests, for example, to communicate with you about our services or improve user experience on our website. We ensure that this does not infringe on your rights and is necessary for the ongoing interest of providing useful information. You have the right to object to this processing if you believe it affects your rights.

 

What are cookies?

Cookies are text files placed on your computer to make our platform work, or sometimes they are used to collect information about you.

For further information, visit allaboutcookies.org.

 

How do we use cookies?

We only use cookies to keep you signed in as you use the platform and take part on our programmes.

 

What types of cookies do we use?

There are a number of different types of cookies, and our website uses strictly necessary, functional and analytical cookies.

 

Our cookie list

 

Cookie Description Duration Type
swpm_session User session management Session length Necessary
__stripe_mid This cookie is set by Stripe payment gateway. This cookie is used to enable payment on the website without storing any payment information on a server. 1 year Necessary
__stripe_sid This cookie is set by Stripe payment gateway. This cookie is used to enable payment on the website without storing any payment information on a server. 30 minutes Necessary
wordpress_logged_in_<token> User session management Session length Necessary
wordpress_sec_<token> User session management Session length Necessary

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Some of our content links to other websites. Our privacy policy applies only to our platform, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

MYPATH keeps its privacy policy under regular review and places any updates on this web page. Check our the ‘Last Updated’ section at the end.

How to contact us

Email

contactus@mypathcareersuk.com

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

12 October 2024